2020 Caspers Company Manager Awards
Recognizing 2019 Performance
By People & Culture Supervisor Zakee Bailey
On February 17, 2020 we honored the accomplishments of our people for 2019 at our annual General Manager Awards Luncheon held at our main Caspers Company office. During this event we honored both individual and team achievements in several categories of operations and also those who support operations.
As always, President Rudy Garcia opened the awards and welcomed everyone attending. Vice Presidents, Operations Managers Danielle Andrews and Cedric Christopher presented the operations awards along with some help from our assistant operations managers and area supervisors to present their people’s individual awards. Also attending and participating in the event was President of Caspers Service Company Michael Buelow, who currently oversees our service operations for not only Caspers restaurants but other food service operations as well.
After enjoying great company, and even better food, the festivities began!
This year, eight managers were honored with the 2019 Super Star Outstanding General Manager Award which recognizes general managers who demonstrate exceptional results in all areas of operations, people, and profit. Those general managers were: Nikita Delvalle from Seffner #5811, Tamara Garcia from Ruskin #5695 (Not pictured), Steven Freier from Zephyrhills #3475, Dimas Alvarez from University #11472 (Not pictured), Nauman Khan from Fletcher #10571, Anthony Naylor from 4th St. #10206, Tiffany Arrington from Northdale #10924, and Angie Cruz from Dade City #5018.
Super Star GM Nikita Delvalle Super Star GM Steven Freier Super Star GM Nauman Khan Super Star GM Anthony Naylor Super Star GM Tiffany Arrington Super Star GM Angie Cruz
Four individuals were named Assistant Managers of the Year, those Assistant Managers were: Nick Vargas from Bloomingdale #10038, Kyleigh Golden from Seffner #5811, Massie Pettee from #1099 Tyrone, and Marcia Stewart from #11472 University were honored for their outstanding work in 2019. The Making a Difference Award was presented to General Manager Katie Bebe at Falkenburg #10187 and General Manager Annaley Havinga from Valrico #14492 for the difference they have made in not only their restaurants but the entire company by pushing everyone to be the best that they can be.
Assistant Manager of the Year Massie Pettee Assistant Manager of the Year Marcia Stewart Assistant Manager of the Year Nick Vargas Assistant Manager of the Year Kyleigh Golden 2019 Making a Difference Award Winner Katie Bebe 2019 Making a Difference Award Winner Annaley Havinga
Three general managers were awarded the Valuing People Award: Ruben Fernandez from West Hillsborough #856, Tamara Garcia from Ruskin #5695 (Not pictured), and Lynn Cintron from Lumsden #13754. Two awards for Training Excellence were given to General Manager Alex Ellis from M.L.K #10773 and Assistant Operations Manager Nick Liddic for their never-ending commitment to supporting staff and career development.
2019 Valuing People Award Winner Ruben Fernandez 2019 Valuing People Award Winner Lynn Cintron 2019 Training Excellence Award Winner Alex Ellis 2019 Training Excellence Award Winner Nick Liddic
I.T. Specialist Crystal Dortch was recognized with the Office Person of the Year Award. The operations team also acknowledged PMO-Deployment Joe Vlah for all his hard work and the difference he has made at Caspers in such a short amount of time with his own Making a Difference award.
2019 Office Person of the Year Crystal Dortch 2019 Making a Difference Award Joe Vlah
Our Owner/Operator, CEO Blake Casper closed the awards with an inspiring message to the team looking forward to the year ahead. It was a great afternoon of recognizing the contributions of our hard working, dedicated people. We thank everyone for all you do each day!
Owner/Operator, CEO Blake Casper
Team Awards were:
2019 High 5 Award
1) Seffner #5811
2) University #11472
3) Dakota #23662
4) Pavilion #35651
5) Spruce #4801

2019 Sales Builder Award
1) Ruskin #5695
2) Falkenburg #10187
3) Madeira Beach #10483
4) Wimauma #31603
5) Fletcher #10571

2019 Breakfast Drive-Thru Guest Count Increase
1) East Hills #1314
2) Dade City #5018
3) I-4 #7393
4) Pavilion #35651
5) Falkenburg #10187

2019 Lunch Drive-Thru Guest Count Increase
1) Dade City #5018
2) NorthDale #10924
3) Ruskin #5695
4) Kennedy #1155
5) Providence #27294

2019 Dinner Drive-Thru Guest Count Increase
1) Dade City #5018
2) Zephyrhills #3475
3)Falkenburg #10187
4) North Armenia #38610
5) Valrico #14492

2019 Customer Count Award
1) North Armenia #38610
2) Falkenburg #10187
3) Fletcher #10571
4) Ruskin #5695
5) Valrico #14492

2019 Top 5 Drive-Thru Sales
1) Seffner #5811
2) Pavilion #35651
3) Zephyrhills #3475
4) University #11472
5) Ruskin #5695

2019 Most Improve OEPE %
1) Valrico #14492
2) Dade City #5018
3) North Blvd #15464

2019 Lowest OEPE
1) Kennedy #1155
2) VanDyke #33229
3) North Blvd #15464

2019 Most Improved KVS %
1) North Blvd #15464
2) Eiland #35680
3) Ruskin #5695

2019 Lowest KVS
1) North Blvd #15464
2) Kennedy #1155
3) Seminole #2336

2019 Food Over Base
1) Valrico #14492
2) NorthDale #1092
3) Dade City #5018
4) Pavilion #35651
5) North Blvd #15464

2019 Best Profitability
Valrico #14492
Eiland #35680
Dade City #5018
Ruskin #5695
North Armenia #38610
